 Challenge
 |
Although the company had implemented both desktop
and intranet search
solutions, Mercer UK was still missing the visibility it needed
across its 3,000
employees and intellectual capital of more than 30 million
documents.
Ineffective results from its disparate search solutions uncovered
the strong
need for a single, unified enterprise search solution. |
Why
Sinequa?
|
Compatible with Mercer's existing infrastructure, Sinequa is a
robust,
enterprise search solution that is simple to deploy and maintain,
minimizes IT
investment costs and requires little customization. Mercer was
impressed with
Sinequa's out of the box connectivity to all enterprise
information sources and
applications (e.g., file shares, SharePoint), security management
and
scalability to handle large volumes. |
Solution
|
Sinequa provides Mercer with a secure and unique point of access
to enterprise-wide information, including document repositories,
business applications, databases, intranets and company
directory.
- Scalable architecture
- High performance indexing of 40-150 million documents
|
Results
|
- Empowers Mercer's 19,000 users to find not only the most
search-relevant
documents, but also the people with pertinent skills and
experience, leveraging the company's deep intellectual capital
- Increases user efficiency with the option to connect with these
contacts directly via email and instant messaging
- Saves 25% of employee time previously spent searching for
information
|
|
![Mercer [Converted]](/media/2825/mercer [converted].jpg)
Mercer is a leading global provider of consulting, outsourcing
and investment services. Mercer works with clients to solve their
most complex benefit and human capital issues, designing and
helping manage health, retirement and other benefits. Mercer's
18,000 employees are based in more than 40 countries.
"One of the most popular demands from our users is for a
more robust and easy to use search tool. The ability to get
speedier and more relevant search results will save user time and
enable us to leverage one of our greatest assets: our unmatched
intellectual capital."
Haroon Suleman
Search Architect, Mercer
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